My Learning on Prompt Engineering

Remember when calculators first showed up? Accountants worried they’d be replaced. Instead, these tools simply made them faster and more accurate. This story repeats itself: from the Industrial Revolution to the Internet, new tech doesn’t replace human skill—it amplifies it.

Just like the printing press or the internet, Generative AI is now here to democratize and boost human ingenuity. For example, designers gain the freedom to iterate new concepts at remarkable speed, while researchers can distill vast datasets in seconds and focus their talents on discovery.

Generative AI creates new content—text, stories, images, music, and more—by learning from massive amounts of data. It only needs an input, or what we call a ‘prompt,’ to get started. Think of it like this: If you show an AI thousands of photos of cats and guitars, it learns the patterns. When you prompt it to “draw a cat playing a guitar,” it creates a new image.

A Large Language Model (LLM) or AI Model is the core computer program, trained on vast data to recognize patterns and perform tasks. Think of the AI model as the engine, and the AI tool as the car. The engine provides the power; the car (like Gemini or ChatGPT) gives you the interface and controls to apply that power.

How do they work? They’re brilliant guessers. LLMs look at a sentence like, “After it rained, the street was…” and, based on statistics and all the data they’ve seen, they predict the most likely next word. This predictive ability lets them answer complex questions, write a story, or develop an entire ad campaign.

How LLM Prediction Works - Gemini Generated Image
An example of how LLM prediction works – Gemini generated image

The AI Landscape: A Quick Look at the Major Players

AI ToolCompanyModels (Examples)Purpose
ChatGPTOpenAIGPT-4o, GPT-4, GPT-3.5General-purpose AI for complex tasks, conversation, and content creation (text, code, image, and audio).
Google GeminiGoogle DeepMindGemini (Ultra, Pro, Nano), PaLM, BERTHighly capable multimodal AI, designed for complex reasoning and information retrieval across text, images, audio, and video.
Microsoft CopilotMicrosoftGPT-4o, GPT-5 (planned), DALL-E 3To boost productivity by integrating advanced conversational AI into Microsoft 365, Windows, and Bing for task automation and content generation (text and images).
ClaudeAnthropicClaude 3 Opus, Claude 3 Sonnet, Claude 3 HaikuA suite of safe, reliable, and high-performance LLMs tiered for different needs, from complex reasoning (Opus) to instant responsiveness (Haiku), all with vision capabilities.
DALL-E 3OpenAIDALL-E 3, CLIP (Contrastive Language–Image Pre-training)Text-to-Image Generation: To create highly detailed, accurate, and coherent images from natural language text prompts.

A Prompt is simply the input—the text, question, or instruction—you give an AI tool. For example, typing, “Tell me a joke about cats” is a prompt.

Modalities are the different formats AI can use: text, images, video, audio, or code. When you use several formats at once, that’s multimodal prompting. For instance, you could upload a picture of a chart and ask the AI to explain the data in simple terms.

As AI becomes central to our work, one skill is becoming essential: prompt engineering. If you’ve ever struggled to get the precise result you wanted from an AI, the secret lies in writing better prompts. Put simply: The quality of the output depends on the quality of the input.

The Foundation: Clarity and Purpose
The first step to a better prompt is giving the AI a clear purpose. Clarify what you want the AI to do and why. For example, instead of just “Generate a headline,” a better prompt is “Generate an SEO friendly headline with keywords xyz, to increase traffic.”

Provide Context
– Time frame (when?)
– Location (where?)
– Industry or field (what sector?)
– Target audience (for whom? Ex: The answer is for a 6 year old or a report for aboard member )

Details Matter – The Power of Specificity: Think of prompts like giving directions. The difference between “go to the store” and “take the first right, walk two blocks to the grocery store” is huge, right? The same applies to AI prompts. The more specific context you provide, the better results will be.

Let’s look at how adding context transforms a simple prompt:
Vague Prompt: “Tell me about weather trends.”
Clear Prompt: “Analyze weather trends in the Pacific Northwest for 2025.”
Notice how the second prompt includes three key details: What (weather trends), Where (Pacific Northwest), When (2025)

Vague Prompt: “Give me marketing strategies.”
Clear Prompt: “Suggest social media marketing strategies for a small wellness brand targeting millennials in Canada for Q1 2025.”

Vague Prompt: How was DNA discovered?
Clear Prompt: You’re a science expert developing a new curriculum at a local college. Tell me in a couple of engaging paragraphs how DNA was discovered and what kind of impact it had on the world. Write it in a way that people unfamiliar with science would understand. You have gotten feedback from students that they found this course dry and unintelligible before, so you want to make sure that the explanation grabs the students’ attention and makes a good first impression.

Vague Prompt: Write a code to calculate the Fibonacci sequence
Clear Prompt: “Write a TypeScript function to efficiently calculate the Fibonacci sequence. Comment the code liberally to explain what each piece does and why it’s written that way.”

Vague Prompt: Summarise the meeting notes.
Clear Prompt: “Summarise the meeting notes in a single paragraph. Then write a markdown list of the speakers and each of their key points. finally, list the next steps or action items suggested by the speakers, if any.”

The Sweet Spot – Specificity Without Overload: Adding context isn’t just about making prompts longer; it’s about making them smarter. For example, when asking about market trends:

Vague Prompt: “What are the market trends?”
Clear Prompt: “What are the emerging market trends for sustainable consumer goods in Europe for 2025, focusing on plastic-free packaging?”

Avoiding Mistakes: Be careful not to overload your prompts. Too many unnecessary details can confuse the AI. For instance, when asking about customer service, this would be an overwhelming prompt:

“Provide customer service tips for a small, family-owned, three-employee, downtown-located, recently-painted-blue bookstore that sells mainly mystery novels and has a cat named Whiskers.”
Instead, stick to adding most necessary details to get something like this:
“Suggest customer service strategies for a small independent bookstore targeting mystery readers.”

A word of caution: sometimes an AI will make up facts or generate false information, which we call hallucination. Since AI can sound very confident even when it’s wrong, we use a strategy called Human-in-the-Loop (HITL). This just means a human (you!) must always review, fact-check, and edit the AI’s output.

Start simple. Evaluate the response. Iterate by adding relevant details until you get the expected output. Let’s look at a few techniques to make this possible.

1. T-C-R-E-I

The TCREI framework (TaskContextReferencesEvaluateIterate) is a powerful 5-step process that guides you from a basic idea to a polished result. It adds a critical focus on reviewing and improving the AI’s first draft. Here’s a mnemonic to remember the framework: Thoughtfully Create Really Excellent Inputs.

  • Task: The specific job you want the AI to do. Always include a Persona (who the AI should be) and a Format (how the output should look).
    • Ex: “Act as a history professor (Persona). Summarize the causes of World War I (Task) in a bulleted list (Format).”
  • Context: All the relevant background details and constraints. This tells the AI the “why,” “who,” and “where” of the request.
    • Ex: “The summary must be easy enough for an 8th-grade student to understand and should focus only on the political factors.”
  • References: Providing examples, data, or source text. This is like giving the AI a blueprint to follow, ensuring the output is accurate or matches a specific style.
    • “Base your summary only on the provided text from ‘The Great War: A New History’ and do not use outside sources.”
  • Evaluate: Review the AI’s output. Check for accuracy, tone, and whether it met all the Task and Context requirements.
    • (This step is done by the human user after the AI responds.)
  • Iterate: If the first response wasn’t perfect, refine your original prompt and try again. This is key to unlocking better results!
    • “The first response was too formal. Please rewrite the summary using simpler vocabulary and a more encouraging tone.”

TCREI in Practice: “What’s a good birthday gift idea?”
Here’s how T-C-R-E-I transforms a simple question into a perfect prompt:

  • Task: “Act as a personal shopper (Persona). Suggest three unique gift ideas (Task) in a simple table format (Format).”
  • Context: “The gift is for a 29-year-old woman who recently switched from snowboarding to skiing. My budget is $30.”
  • References: “In the past, she loved the ‘Smartwool ski socks’ and the ‘ski slope mug’ I gave her.”
  • Evaluate: (The AI suggests a specialized ski wax, a pair of lightweight goggles, and a gift card.) I realize the goggles are too expensive for my budget.
  • Iterate: “The second suggestion for goggles is over budget. Please replace it with a recommendation for a low-cost item, like a book or a snack, that a skier would appreciate.”

The final two steps, Evaluate and Iterate, are the secret weapon of an experienced prompter. They acknowledge that the first answer is often just the starting point!

2. Shot-Based Prompting

Shot-based prompting is a quick way to get specific results by giving the AI examples, or “shots,” right inside your prompt. It’s the AI equivalent of “show, don’t just tell.” This technique is best for quick tasks where you need the AI to follow a specific style, format, or pattern without giving it a lot of extra background information.

Zero-Shot Prompting: No examples are provided. You just ask the question or issue the command., and the model responds based on general knowledge and patterns learned during training.

Best suited for simple translations, factual questions, or basic text summaries.

  • Sample Prompts:
    • “Translate ‘Hello, how are you?’ into Spanish.”
    • “Summarize the following paragraph:”
    • “What is the capital of Japan?”

One-shot prompting: One example is provided before the actual task. This helps the AI understand the format or style of the expected response.

Best suited for setting a specific tone, dictating a precise output format (like a table or a tag), or teaching a simple transformation rule.

  • Sample Prompts:

Few-shot prompting: Two or more examples are provided. This technique is used to teach the AI a more complex, specialized, or subtle pattern that a single example might miss.

Best suited for complex classification, code generation, learning a very specific writing style (like the “dark fantasy” example), or training it on a unique structure.

  • Sample Prompts:

3. C-R-E-A-T-E

The CREATE framework is a simple way to remember all the necessary components for a powerful, high-quality prompt. It’s an easy-to-use checklist that structures your request to ensure the AI gives you exactly what you need, tailored to the right situation and tone.

  • Context: The background or situation. Why are you asking this? This ensures the response is relevant to a specific scenario.
    • Ex: “We are preparing for a Q3 board meeting.”
  • Role: The persona the AI should adopt. This guides the model’s tone, vocabulary, and perspective.
    • Ex: “Act as a financial analyst.”
  • Emotion: The feeling the output should convey. This makes the response sound appropriate for the audience.
    • Ex: “”Use a professional but optimistic tone.”
  • Action: The specific task the AI needs to perform, like explaining, creating, summarizing, etc.
    • Ex: “Summarize the last five years of sales data.”
  • Tweak: Instructions for refining or adjusting the output.
    • Ex: “Keep the summary under 200 words, using bullet points.”
  • Example: Providing sample inputs or desired outputs. This guides the AI and reduces ambiguity.
    • Ex: “Start with a headline like: ‘Five Years of Steady Growth.'”

CREATE in Practice: “Write me a summary of our company’s sales.”

“Act as a financial analyst writing a summary for a Q3 board meeting. Use a professional but optimistic tone. Summarize the last five years of sales data in under 200 words, using bullet points. Start with a headline like: ‘Five Years of Steady Growth.'”

4. R-T-F

The RTF framework is one of the simplest and most powerful ways to structure your prompts. It’s a three-step checklist that ensures the AI knows who it is, what it needs to do, and how the final answer should look.

  • Role: The Persona. Who should the AI pretend to be?
    • Ex: “Act as a seasoned travel blogger.”
  • Task: The Goal. What exactly do you want the AI to achieve?
    • Ex: “Create a list of five must-see hidden gems in Rome.”
  • Format: The Structure: How should the final output be presented?
    • Ex: “Present the list as a markdown table with columns for ‘Name,’ ‘Location,’ and ‘Best Time to Visit.'”

RTF in Practice: “Give me risks for a hospital renovation.”

“You are an experienced construction risk manager specializing in facility renovation. Your task is to identify potential risks in this project to transform a designated wing into a functional outpatient clinic, considering construction delays, budget overruns, patient safety, and uninterrupted hospital operations. Create a risk register with the projects potential risks, in a table format.”

5. Chain of Thought

Chain-of-Thought (CoT) prompting is a technique that forces the AI to show its work. Instead of just giving you the final answer, you instruct the AI to break down the problem into a series of logical steps, just like you would on a test.

This technique is essential for complex problems because it makes the AI’s reasoning transparent and drastically improves the accuracy of the final result. If the answer is wrong, you can easily trace the mistake back to the incorrect step.

Image source: Google Prompting Essentials course

How to Use CoT Prompting
To activate this powerful feature, simply add a key phrase to your prompt:

  • “Explain your reasoning step by step.”
  • Go step by step.”
  • “Before the final answer, show your thinking.”

CoT in Action: Two Problem Types

Mathematical/Analytical Reasoning.
Prompt
: “A baker makes 25 loaves of bread. He sells 15 loaves in the morning. In the afternoon, he bakes another 10 loaves. How many loaves of bread does he have now?  Please show your reasoning step by step before giving the answer.
AI’s Transparent Reasoning:
 * 1 Start: The baker starts with 25 loaves.
 * 2 Morning Sale: He sells 15 loaves, so he has 25 – 15 = 10 loaves left.
 * 3 Afternoon Baking: He bakes 10 more loaves, so he now has 10 + 10 = 20 loaves.
 * 4 Final Answer: He has 20 loaves of bread now.

This step-by-step process ensures the model correctly accounts for each action (selling and baking) and arrives at the right numerical answer.

Creative Problem-Solving
Prompt
: How would you plan a surprise birthday party for a friend who loves hiking and minimalist design? Use the chain-of-thought reasoning and provide a final plan.
AI’s Strategic Thought Process:
 * Step 1: Identify the key constraints: a surprise party, a friend who loves hiking, and a minimalist design aesthetic.
 * Step 2: Brainstorm ideas that combine these elements. A surprise party in a traditional venue might not fit the hiking theme. A hiking trip would fit the theme but might be hard to make a surprise. A good compromise would be a surprise party at a scenic, outdoor location, like a state park or a mountain lodge, that doesn’t require a strenuous hike.
 * Step 3: For the minimalist design, focus on clean lines, natural materials, and a limited color palette. Avoid clutter and excessive decorations. The party could feature simple, elegant table settings and arrangements of wildflowers or greenery.
 * Step 4: The surprise element needs careful planning. A decoy activity could be a “short walk” to the location where the party is set up.
 * Final Plan: Plan a surprise party at a rented cabin or a state park pavilion with scenic views. The theme will be “natural and minimalist,” with simple decor and a focus on the beautiful outdoor setting. The surprise will be revealed when the friend arrives at the “hiking destination.”

6. Tree of Thought

Tree of Thought (ToT) is an advanced technique that takes Chain-of-Thought (CoT) reasoning one step further. While CoT encourages the AI to find one logical path to an answer, ToT asks the AI to explore multiple, branching paths of reasoning before committing to the best solution. This process mirrors how humans often solve complex problems by considering multiple angles before committing to a final strategy.

ToT Prompt: “Develop a strategic marketing plan for a new language learning app called ‘Lingua-Flow.’ First, generate three distinct marketing strategies (e.g., social media focus, partnership focus, content marketing focus). Second, evaluate each strategy by analyzing its potential reach, cost-effectiveness, and time-to-impact. Finally, select the single best strategy and provide a detailed execution plan for the first 90 days.”

Image source: Google Prompting Essentials course

The Missing Cookies Mystery
Prompt: You are a detective solving a simple mystery. I need you to use a Tree of Thought (ToT) approach to find the culprit(s).

The Mystery:
Mom baked 10 cookies. There are only 6 left. Exactly 4 cookies are missing.

The Suspects:
– The Dog
– The Big Brother
– The Little Sister

The Clues:
– Clue 1: The cookie jar is on a high shelf that is too high for the dog to reach.
– Clue 2: The Big Brother has crumbs on his shirt. He claims he only ate 2 cookies.
– Clue 3: The Little Sister has chocolate on her face. She claims it’s from a chocolate bar.

Your Task (Follow these steps to build your “thought tree”):
Step 1: Initial Hypotheses.
Generate a list of three distinct “Thoughts” or hypotheses to explain where the 4 cookies went. Each thought should focus on a single suspect.
Step 2: Evaluation and Pruning.
For each of your initial hypotheses, evaluate it using the provided clues. State whether the hypothesis is valid or invalid based on the evidence. If a hypothesis is invalid, explain why and “prune” it (meaning, discard it from consideration).
Step 3: Synthesis and Final Conclusion.
Look at all the hypotheses that were NOT pruned. Can you combine them to create a single, logical explanation that accounts for all 4 missing cookies and fits all the clues? State your final conclusion clearly.

7. Prompt Chaining

While Chain of Thought guides a model to think step-by-step within a single prompt, Prompt Chaining uses a series of independent prompts where the output from one prompt becomes the input or context for the next prompt. Connecting prompts is like connecting links in a chain—which is why this process is called prompt chaining. Prompt chaining guides a generative AI tool through a series of interconnected prompts, adding new layers of context or tasks each step of the way. Eventually, those linked prompts help the tools solve complex problems one step at a time, just like putting together a puzzle. 

Prompt: “Generate three options for a one sentence summary of the attached novel manuscript. The summary should be similar in voice and tone to the manuscript but more catchy and engaging.”

“Now, create a tagline that is a combination of the previous three options, with a special focus on the exciting plot twists and mystery of the book. Find the catchiest and most impactful combination. The tagline should be concise and leave the reader hooked and wanting to read.”

“Create a five sentence summary of the entire manuscript below that expands on the one sentence summary.”

“Generate a six-week promotional plan for a book tour, including what locations I should visit and what channels I should utilize to promote each stop on the tour.”

Based on the promotion plan, generate a visually energetic poster that can be shared on social media. The poster should contain the book title, tagline, author name, book tour venue & date.

The strength of Prompt Chaining is that it prevents the AI from getting overwhelmed by a single, massive request. You handle the complexity by acting as the project manager, assigning one clear task at a time and adding context with the previous results.

8. Meta Prompting

Meta Prompting is the practice of asking the AI to write or improve a prompt for you. Instead of manually struggling to craft the perfect, detailed request, you give the AI a high-level instruction (a “meta-prompt”) and let it generate the final, effective prompt.

In short, meta-prompt is a prompt that writes an effective prompt.

Examples of a Meta Prompt:
Scenario: You are a creative writing teacher and you want your students to write a short story. You need to generate a unique prompt for each student to prevent plagiarism and encourage creativity. Manually creating 30 different prompts is time-consuming and difficult.

Response (The Generated Prompt):
“Write a short story about an retired deep-sea salvager who has taken a job as a lighthouse keeper on a remote, landlocked mountain peak. One night, a mysterious, glowing object falls from the sky and lands just beyond his reach. The salvager must figure out what the object is and how to retrieve it, all while dealing with his own feelings of isolation and regret. The story’s tone should be melancholic.”

Meta prompting also works with images (a multimodal input). If you want a logo to match the feel of a specific painting, you can upload the painting and use this meta-prompt:
“Generate a prompt I can use to create the perfect logo for my dog food company that evokes the style of the attached image. The prompt should specify the color palette, texture, and historical era suggested by the artwork.”

9. Iterative Role Playing

Iterative Role-Playing is a powerful technique where you engage in a dynamic, back-and-forth conversation with the AI, often by switching roles between prompts.

Instead of submitting one massive prompt, you and the AI collaborate on a single project by taking on different personas (like a CEO and an Analyst, or a Student and a Teacher). This method allows you to progressively refine the output, correct flaws, and build complex documents, much like a dialogue with a human team member.

Example: Creating a Business Plan
Instead of asking for a complete business plan in one go, you can use iterative role-playing to build it section by section.
 * Prompt 1 (You as CEO, AI as Business Analyst): “You are a business analyst. I am the CEO of a new tech startup. Our product is an AI-powered personal finance app. Draft an executive summary for our business plan, highlighting our mission and value proposition.”
 
* Prompt 2 (You as CEO, AI as Marketing Strategist): “That’s a good start. Now, switch roles. You are a marketing strategist. I need a detailed marketing plan section. Focus on social media and influencer partnerships. Provide specific campaign ideas.”
 * Prompt 3 (You as Financial Director, AI as Accountant): “The marketing plan looks solid. Let’s move to the financials. You are now an accountant. I need a projected profit and loss statement for the first three years. Assume a conservative growth rate of 15% annually.”

Example: “Act as a mock interviewer, interviewing me for the position of Python programmer. Ask me a behavioral question first, and then follow up with a technical question about object-oriented programming.”
You answer the interview questions & add a follow-up prompt
“Now, switch your role to an interviewer coach. Give me feedback on my answers and suggest how I could improve my technical explanation.”

10. Image Generation

Prompting for image generation is where your imagination truly comes alive! It’s the art of talking to an AI model to transform your wildest visual ideas into digital masterpieces. Think of it as being both the director and the artist—you describe the scene, and the AI paints it for you.

The more precise and descriptive your words, the closer the generated image will match your creative vision. It’s a combination of different elements like the subject, style, mood, color palette, composition, and any other distinctive features you want to include. Experimenting with different prompt structures unlocks a vast range of artistic possibilities, making image generation accessible and engaging for everyone.

The Anatomy of an Image Prompt
Here’s how to structure your prompts to get the best visual results:

  • Subject: The main star of your image.
    • Example: “A majestic dragon,” “a futuristic cityscape.”
  • Style Modifiers: The artistic look or medium. This is crucial for setting the aesthetic.
    • Examples: “Photorealistic,” “oil painting,” “digital art,” “concept art,” “3D render,” “cinematic lighting,” “in the style of Van Gogh.”
    • Prompt Example: “A pyramid made of glass, rendered in Unity and tinted red.
  • Setting/Environment: Where your subject is located.
    • Examples: “In a misty forest,” “on the surface of Mars,” “a bustling city street.”
  • Atmosphere and Mood: The overall feeling you want the image to convey.
    • Examples: “A peaceful morning,” “a dramatic, high-energy scene,” “a melancholic mood.”
  • Additional Details: Specific elements like lighting, colors, or camera angles.
    • Examples: “Dramatic lighting,” “soft sunlight,” “vibrant, warm colors,” “a close-up shot,” “aerial view.”

The Golden Rule: Iterate, Iterate, Iterate!
The key to successful image prompting is an iterative process. Start simple, see what the AI generates, and then add more details, keywords, and stylistic modifiers to refine the results until you get your perfect image.

Mastering Color Palettes
Controlling the color palette in your prompts is a powerful way to set the mood and visual tone of your image, rather than leaving it to chance.

  • Specific Colors and Shades: Name the colors directly.
    • Examples: “A vibrant red and gold sunset,” “a calm scene with shades of blue, teal, and soft white.”
  • Color Schemes: Use art terms to guide the AI.
    • Examples: “A monochromatic scene” (using one color, varying shades), “a complementary color scheme” (colors opposite on the color wheel, like blue and orange), “a pastel color palette” for a soft look, “earth tones,” or “neon colors.”
  • Moods and Associations: Describe the feeling you want the colors to evoke.
    • Examples: “Warm colors” (reds, oranges, yellows) for cozy or energetic, “cool colors” (blues, greens, purples) for calm or mysterious.
  • Quality Boosters: These enhance the resolution and detail.
    • Examples: “High resolution,” “2K,” “4K,” “sharp focus.”
    • Prompt Example: A beautiful, majestic, incredible pyramid, 4K.

Guiding Composition
Composition is all about how elements are arranged within your image. By including composition notes, you can direct the AI to create a more dynamic, balanced, or artful scene.

  • Rule of Thirds: Imagine a grid over the image; place subjects along lines or intersections for balance.
    • Examples: “Subject off-center,” “main character positioned according to the rule of thirds.”
  • Camera Angles and Shot Types: Direct the AI on how to frame the subject.
    • Examples: “Close-up shot,” “wide-angle view,” “aerial view,” “from a low angle,” “fisheye lens view.”
  • Perspective: Control the viewer’s point of view.
    • Example: “A one-point perspective of a long road.”
  • Framing: Use elements within the scene to frame your subject.
    • Examples: “A character framed by a doorway,” “a landscape viewed through a window.”
  • Symmetry and Asymmetry: For balance (“symmetrical composition”) or dynamism (“asymmetrical composition”).

Prompt: Generate close-up images of a pair of sleek silver headphones on a desk in a college dorm room. They should have musical notes floating around the headphones to show that they’re playing music.

Pro Tip: Want to hone your image-generation prompting skills? Try playing “Say What You See,” a fun web-based game where you describe images and compare your description to the original prompt used to create them!

11. Data Analysis & Visualisation

AI as an Analyst: Most data is noise until someone asks the right questions, draws insights and creates the right visualisation. That someone, can now be the Gen AI.

Start with the right questions. AI performs best when there is an intent.

  • “What decisions am I trying to make?”

Ditch the jargons. Act like human

  • Technical Prompt: “Calculate the compound annual growth rate (CAGR) by territory.”
  • Intent-Driven Prompt: “Which regions have shown the most steady, predictable growth in the last three years?”
  • Technical Prompt: “Create a pivot table showing churn rate by month for Q2.”
  • Intent-Driven Prompt: “What caused customer churn to spike after April 2025? Show the top three factors.”

See it as a story instead of stats & pivot tables

  • Technical Prompt: “Plot customer growth over the last six quarters.”
  • Intent-Driven Prompt: “Show me the story of our customer growth over the last six quarters using a compelling graph, and explain the trend.”

Using AI as a Strategic Thinking Partner. Explore the unasked questions

  • “What’s unusual in this dataset?”
  • “Are there any non-obvious trends or anomalies that deserve my attention?”
  • “Based on the 2024 sales data, suggest three strategic questions I should be asking the executive team next quarter.”

By using natural language and asking intent-driven questions, you shift your role from a data cruncher to a strategic leader, amplifying your expertise with the help of AI.

Prompt Engineering is the new literacy. A powerful means for productivity, innovation, and strategic thinking. Start simple, be specific, and never stop iterating.

Ready to start amplifying your work? Go try your first structured prompt!

What next?
– Practice different prompting techniques. Playing and experimenting with prompts is the best way to figure out how to get what you want & learn what works for you.
– Create and maintain a prompt library. It’s a powerful way to capture most effective prompts, make them reusable and develop your gen AI prompting skills. Ref: Template
– Try different LLM models to identify your go-to model.
– Learn about AI Agents. Difference between Generative AI & Agentic AI.
– What is context engineering?
Share you favourite prompting technique, model and tips in the comment section below. Thank you 🙂

The future belongs not to those who fear these new tools, but to those who learn to wield them creatively—and in doing so, shape what comes next for us all.

*This blog post was refined using Gemini.


My Learning on Decision Making

Do you get stuck on choices—big and small? Do you get paralyzed by too many options? Do you believe waiting for the perfect answer is safe, when in reality, indecision is actually the riskiest path? Let’s level up! Decision-making is not a mysterious art, but a learnable habit. Business consultants & corporates rely tools and frameworks. I gained simple wisdoms, from the below quotes 🙂

“If you stand in the middle of the road for too long, you may get hit from both sides.” 

Inaction has a cost. Be Decisive. It isn’t about being reckless. It’s about moving forward, learning quickly, and adjusting as you go. Stop Overthinking, Start Doing.

“Perfectionism is the enemy of progress” – Winston Churchill

The biggest roadblock to a decision isn’t a lack of information; it’s the belief that you must have a flawless plan before you start. Polishing endlessly and aiming for perfection hinders progress and keeps great ideas and tasks trapped in your head. Aim for “good enough to test,” then improve. Think in versions: v1 gets you moving, v2 makes it better, v3 refines based on feedback. Be consistent. Make a little progress everyday. Done Is Better Than Perfect.

“Schedule the Big Rocks, Don’t Sort Gravel” – Franklin Covey

Image source: nscblog.com

Teaches how to decide or prioritize, with a simple & clear analogy i.e. if you put the gravel (small tasks) into jar/day first, you will quickly fill it up, and you won’t have space for the big rocks (high-impact tasks or work that truly matters). Focus your limited time and energy on the truly important decisions and tasks like putting the big rocks in the jar first, and the little tasks or the gravel will fit around them.

“If you get on the wrong train, get off at the next station – the longer you stay, the more expensive the return trip will be.” – Japanese proverb

What if you make the “wrong” choice? A bad decision is only a failure if you refuse to change course. A quick Course Correction is cheaper than stubborn commitment to a mistake.

Malcolm Gladwell, in his book Blink, suggests that, for many choices without catastrophic consequences, spontaneous decisions or gut judgments, backed by basic facts, are often as good as carefully planned ones. Are you stuck on analysis paralysis? Give a quick deadline, trust your instinct and ask yourself: What’s the smallest step I can take today to make some progress? Action creates clarity. Action creates momentum. Overthinking kills it. Stop Ruminating. Just Do It!

Thinking of complex frameworks? Simple tools can help you decide faster!

  • Mindfulness/Meditation: Clears mental clutter and improves focus, which is the foundation of deep thought.
  • Weighted pros/cons: List outcomes and tag impact as high/medium/low. Pick the highest‑impact option, not the longest list.
  • 80/20 Analysis: Identify the vital few drivers that produce most outcomes. Focus effort there.
  • Use data when the game is stable; use structured judgment when the game is changing. Choose, act, and adjust.
  • Reversible vs. irreversible: If a decision is reversible, decide fast. If it’s hard to undo, slow down and gather one more piece of key information, then commit.
  • Regret test: Ask, “Which choice will I regret not trying when I look back in a year?”
  • 70% rule: If you have roughly 70% of the information and waiting won’t change much, decide now and learn the rest by doing.
  • After‑action reviews: Post‑decision, ask: What did I expect? What happened? What will I do differently next time? Small reflections compound.
  • The Two Perspectives Rule: For any proposal, write both the strongest case for and against it before deciding.
  • Decision Trees: Map choices, probabilities, and payoffs. Useful for uncertainty and sequential decisions.
  • The Decision Log: In a journal, record key decisions with context, options considered, rationale, risks, and outcomes. Review monthly to spot patterns in your misjudgments.

We saw that decision-making is a combination of experience, intuition, data & structure. Simple frameworks can help us with everyday and tactical decisions. Corporates & expert strategists rely on advanced frameworks like Game Theory. But what about the Big Life Decisions—the ones that changes your identity and are irreversible, where you can’t truly know how it will feel until after you’ve become that person. Somethings like, should you have a child or stay child-free? Should you relinquish your country’s citizenship for a new one? Should you sacrifice a decade to become a brain surgeon? These are what philosophers call “transformative experiences” — a concept explored in the thought experiment known as “The Vampire Problem.”

The problem states that for choices that fundamentally change who you are (your identity and values), you cannot rationally predict the outcome, because the person who experiences the outcome doesn’t exist yet! How can you know if your future “vampire self” will be happy? Explained with two helpful lenses: Gilbert vs. Paul

  • Daniel Gilbert’s lens: When facing a big decision, like sacrificing the next 10 years of your life to become a brain surgeon, talk to people who have already done it. It makes a lot more sense for us to rely on other people’s lived experiences than to try to predict for ourselves.
  • L.A. Paul’s lens: Some decisions are identity-changing and irreversible. No amount of shadowing, babysitting, or role-playing truly tells you what life will feel like on the other side. We must look beyond logic. The decision is not about rationally proving you’ll be happy; it’s about asking: Who do you want to become? Do I have the courage to choose the self I want to discover?
  • Make the vampire problem practical: classify your decision
    • Reversible decisions (you can undo): Decide fast, test small, adjust. Use “done over perfect.” Your future self can course-correct at the next station.
    • Irreversible decisions (hard or impossible to undo): Slow down slightly, widen options, reality-test assumptions, and talk to many people. Then decide based on values, identity, and the person you hope to become.

Traps

  • Confirmation bias: Only seeing evidence that supports your current belief.
    • Counter with “disconfirming evidence” or run a Red Team Review.
  • Availability bias: Overweighting recent, vivid, or easily recalled examples..
    • Counter with historical base rates and broader statistical data.
  • Anchoring: Over-relying on the first number or piece of information presented.
    • Counter by generating multiple independent estimates.
  • Overfitting: Overcomplicating analysis.
    • Counter with simpler models and out-of-sample tests.
  • Action bias: Doing something fast vs. the right thing.
    • Counter with a short pause and a minimum viable analysis.

If you want to move from being an indecisive overthinker to a confident actor, start with the smallest decision today and commit to it.

Please click & expand to glance the books relevant to decision science:

Please click & expand for a wealth of resources, tools & the references

*This blog post was refined using Gemini & ChatGPT

My Learning on Thinking

As a young kid, when I encountered problems, my father nudged me to think what can be done. During early school days, teachers presented patterns and made us think what might come next. In Sainik School, the officers gave us situation assessment tests, to prepare for the SSB. As a software tester, I learnt thinking is a crucial skill. Strong thinking skills are learnable. Just like a muscle, your brain’s ability to reason, analyze, and strategize can be strengthened with consistent practice.

Why Deliberate Thinking Matters

Better thinking reduces mistakes, speeds up decision-making, improves collaboration, and uncovers opportunities others miss. It helps you:

  • Identify the real problem, not just the symptoms.
  • Ask sharper questions and find better answers.
  • Make decisions that stand up to scrutiny.
  • Anticipate second-order effects and trade-offs.
  • Communicate clearly and persuade more effectively.

You can find my visual collection of mental models on my Pinterest Board, but let’s dive into the core details below.

1. Critical Thinking: The Skill of Sound Judgment

This is the ability to evaluate claims and evidence objectively and reach well-founded conclusions. It’s about asking why and how.

Methods/ToolsDescription
Challenge AssumptionsAsk: “What’s the evidence? What’s the source? What would change my mind?” Test your own deeply held beliefs.
Verify SourcesCross-reference information. Look for biases, vested interests, and logical fallacies (e.g. ad hominem or appeal to emotion).
Consider CounterargumentsSeek the strongest opposing view to stress-test your position.
The 5 ChecksBefore finalizing a judgment, run these checks: Source Credibility, Data Quality, Logical Consistency, Alternative Explanations, and Implications.
Socratic MethodAsk deeply probing questions: clarity, accuracy, precision, relevance, depth, breadth, and logic.

2. Analytical Thinking: Deconstruct the Complex

Break complex problems into parts to understand and improve them.

ToolsHow to use
DecompositionWhen faced with a big problem, break it down. For example, a business goal like “Increase Market Share” can be broken into “Improve Product,” “Enhance Marketing,” and “Optimize Distribution.”
MECE PrincipleUse Mutually Exclusive, Collectively Exhaustive buckets to avoid overlap and blind spots.
Root Cause Analysis (The 5 Whys)Ask “Why?” repeatedly until you reach the fundamental cause.
System MappingIdentify components and relationships; understand flows and handoffs.
Data InterpretationRead charts and stats; spot patterns, trends, and outliers.
First PrinciplesRebuild solutions from basic truths (physics, economics, logic), not precedent.

3. Strategic Thinking: Plan for the Future

See the big picture, anticipate change, and sequence actions to achieve long-term goals.

PrincipleStrategic Application
Long-Term FocusDon’t just solve the current fire. Ask: “Where do I want to be in 5 years, and what steps today will ensure I get there?”
Scenario PlanningFor any major decision, write three future scenarios (e.g., Best-Case, Worst-Case, Most-Likely). Prepare contingency plans for each.
SWOT AnalysisAssess strengthsweaknessesopportunitiesthreats regularly.
Prioritization (Eisenhower Matrix)Work on high-value, important tasks—not just urgent busywork.
Trade-off AwarenessRecognize that every choice involves giving up something else. Identify and manage second-order effects before they become problems.
Premortem AnalysisAssume the project has failed miserably. List the reasons why it failed, and turn those reasons into immediate mitigation actions and checklists.

4. Creative Thinking: Useful Ideas, Novel Solutions

Creativity is the engine of innovation—it’s the balance between generating many ideas (divergent) and selecting and refining the best ones (convergent).

TechniquesDescription
SCAMPER TechniqueUse prompts (Substitute, Combine, Adapt, Modify, Put to use, Eliminate, Reverse) to force new perspectives on an existing product or process.
Constraint PromptsImpose a challenging rule (e.g., “Solve this with zero budget” or “Use only recycled materials”) to force your brain out of its comfort zone and generate novel approaches.
Vary Your InputsActively seek out information and stimuli from outside your normal domain to cross-pollinate ideas.

5. Systems Thinking: Understand Interdependencies

Map how parts interact, including feedback loops, delays, and unintended consequences.

ConceptApplication
Causal Loop DiagramsDraw a diagram showing a recurring issue. Identify reinforcing loops (where A causes more B, which causes more A) and balancing loops (which seek to return the system to equilibrium).
Stock and FlowDifferentiate between stocks (things that accumulate over time, e.g., trust, technical debt, backlogs) and flows (inflows/outflows that change the stock).
Second-Order EffectsWhen proposing a fix for Problem A, ask: “What is the consequence of that fix?” and then, “What is the consequence of that consequence?”

Draw a simple causal loop diagram for a recurring issue. Ask: “If we fix X, what shifts elsewhere?”
Bottleneck IdentificationDetermine the single component that limits the output of the entire system. Focusing effort here yields the greatest return.

The best thinkers treat their mind like an athlete treats their body. Here are some techniques to sharpen our thinking skills.

  • Mindfulness/Meditation: Clear mental clutter; improve focus for deeper thought.
  • Read Widely: Expand vocabularies, mental models, and logical structures.
  • Teach and Explain: The best way to test your understanding of a concept is to teach it to someone else. If you can’t explain it simply, you don’t fully understand it.
  • Embrace Discomfort: Seek hard problems and puzzles; growth comes from struggle.
  • Red Team Review: Invite a colleague to critique your plan. Ask for weak points, hidden assumptions, and risk scenarios.
  • Culture of challenge: Normalize respectful dissent. Reward good questions, not just quick answers. Take diverse inputs.
  • One-Page Problem Frame: Define the problem, why it matters, what success looks like, constraints, 3 hypotheses, next step.
  • The Two Perspectives Rule: Write the strongest case both for and against a proposal before deciding.
  • Premortem: Imagine your project failed miserably. List reasons. Turn each into a mitigation action.
  • Build a Thinking-Friendly Environment. Protect quiet thinking time. Schedule “deep work” and “synthesis” blocks each week.
  • 80/20 Analysis: Identify the 20% of effort that drives 80% of your results.
  • Decision Trees: Map choices, probabilities, and payoffs. Useful for uncertainty and sequential decisions.
  • The Decision Log: In a journal, record key decisions with context, options considered, rationale, risks, and outcomes. Review monthly to spot patterns in your misjudgments.

Traps

  • Confirmation bias: Only seeing evidence that supports your current belief.
    • Counter with “disconfirming evidence” or run a Red Team Review.
  • Availability bias: Overweighting vivid or recent examples examples..
    • Counter with historical base rates and broader statistical data.
  • Anchoring: Over-relying on the first number or piece of information presented.
    • Counter by generating multiple independent estimates.
  • Overfitting: Overcomplicating analysis.
    • Counter with simpler models and out-of-sample tests.
  • Action bias: Doing something fast vs. the right thing.
    • Counter with a short pause and a minimum viable analysis.

Thinking skills compound. Start with just one habit this week—perhaps a Decision Log or a Premortem—and see how it shifts your perspective. Which of these techniques will you try first?

Please click & expand for a wealth of resources & the references

*This blog post was refined using Gemini & ChatGPT

My Learning on Problem Solving

We all face problems, big and small—from fixing a simple technical glitch to navigating complex career decisions. But here’s the secret: problem-solving isn’t just a talent; it’s a learnable, structured process.

At its core, problem-solving is the process of defining a problem, identifying its root cause, generating potential solutions, and taking action to implement the best one.

You don’t need to reinvent the wheel. These tried-and-true tools will guide you through the process:

1. Define the Problem

Before you fix it, you have to name it. If you can’t write a crisp problem statement in under 30 words, you likely need more clarity.

  • Problem Statement: Focus on the Who/What/Where/When/Impact without jumping to solutions.
    • Example: “Sales reporting is delayed by two days each month for the EU region, causing leadership to miss early-trend decisions.”
  • SMART Goal: Make your desired outcome Specific, Measurable, Achievable, Relevant, and Time-bound.
    • Example: “Reduce EU month-end reporting delay from 2 days to 4 hours by next quarter.”
  • Stakeholder Map: Identify who is affected (customers), who decides (owners), and who helps (enablers).

1. Tool for Defining the Problem: The 5 Ws and 1 H
When a problem feels vague, use this journalistic approach to get clarity:
 * What is the problem?
 * Who is affected by the problem?
 * Where does the problem occur?
 * When did the problem start or when does it occur?
 * Why is this a problem (what is the negative impact)?
 * How is the problem currently being handled?
Example: Instead of saying, “The project is delayed,” you would define it as: “What: The marketing deliverable is three days late. Who: The design team is waiting on content. When: It became noticeable over the last 48 hours. Why: It will cause us to miss the product launch window.”


2. Find the Root Cause

Determine why the problem is happening. Symptoms are what you see; root causes are what you fix.  

  • The 5 Whys: Ask “Why?” repeatedly until you reach a process or behavioral cause.
  • Fishbone (Ishikawa) Diagram: Categorize potential causes under People, Process, Tech, Data, or Environment.

2. Tool for Analyzing the Cause: The 5 Whys
This is a powerful technique for finding the root cause of a problem. You simply ask “Why?” five times (or as many times as it takes) in response to the preceding answer.
| 1 | Why did the server crash? | Because the application ran out of memory. |
| 2 | Why did the application run out of memory? | Because there was a sudden spike in traffic. |
| 3 | Why was there a sudden spike in traffic? | Because the advertising campaign launched early. |
| 4 | Why did the advertising campaign launch early? | Because the marketing and development teams weren’t coordinated. (Root Cause) |
3. Tool for Developing Solutions: Brainstorming (The Divergence Phase)
Once you know the root cause, you need options. Follow these rules for effective brainstorming:
 * Quantity over Quality: The goal is to generate as many ideas as possible.
 * No Judgment: Critiquing ideas is banned during the generation phase.
 * Build on Others: Combine or expand on existing suggestions.

4. Tool for Selecting the Best Solution: The Decision Matrix
For complex choices, a simple Pro/Con list isn’t enough. A Decision Matrix helps you weigh options against specific criteria:
| Solution Option | Criteria 1 (Cost) (Weight: 3) | Criteria 2 (Time to Implement) (Weight: 2) | Criteria 3 (Impact) (Weight: 5) | Total Score |
| A: Buy New Tool | Score: 2 (2×3 = 6) | Score: 4 (4×2 = 8) | Score: 5 (5×5 = 25) | 39 |
| B: Re-train Staff | Score: 5 (5×3 = 15) | Score: 3 (3×2 = 6) | Score: 3 (3×5 = 15) | 36 |
(Higher scores are better. Multiply the Option’s Score by the Criteria’s Weight to get the Weighted Score.)
The best problem-solving technique is simple: Start.
Don’t let analysis paralysis keep you stuck. Next time you face a challenge, grab a piece of paper and write down the four steps, then use the 5 Whys to drill down to the true cause. You’ll be surprised how quickly you move from confusion to clarity!

3. Generate Options

This is the “Divergent” phase. Don’t judge ideas yet; just get them on paper.

  • Brainwriting: Participants write ideas individually for 5 minutes before sharing. This prevents the loudest person in the room from dominating the conversation.
  • SCAMPER: Use these prompts to stretch your thinking:
    • Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse.
  • Constraints Flip: Ask, “If we had to deliver this in 1 hour instead of 1 week, what would we have to change?”

4. Decide and Plan

Once you have 5–8 options, it’s time to narrow them down.

  • Impact–Effort Matrix: Map your ideas to find “Quick Wins” (High Impact, Low Effort).
  • Decision Matrix: Score your options against weighted criteria.

5. Execute and Measure

Don’t roll out a massive change all at once. Pilot, then scale.

  1. Leading Metrics: What can we measure now to see if we’re on track? (e.g., % of data sources connected).
  2. Lagging Metrics: What is the final result? (e.g., final hours to publish the report).
  3. Visual Controls: Use simple dashboards so the team can see progress in real-time.

6. Learn and Embed

To prevent the problem from returning, you must “lock in” the solution.

  • After-Action Review (AAR): Ask: What was expected? What actually happened? Why? What will we do next time?
  • Standard Work: Document the new process and retire the old method entirely to avoid backsliding.
  • Change Reinforcement: Update onboarding checklists so new hires learn the “new way” from Day 1.

🚀 Templates You Can Use Right Now

🖋️ The Problem Statement Formula

“We are experiencing [issue] in [location/time], affecting [who], resulting in [specific negative impact].”

🎯 The SMART Goal Formula

“Achieve [target] by [date], measured by [metric], owned by [team/person].”


Real-World Example: The Support Ticket Backlog

  • Problem: Open tickets older than 2 weeks increased by 40% in Q3, hurting customer satisfaction.
  • Root Cause: Spikes occur after product releases; low first-contact resolution due to missing help articles.
  • Solution: Implement a “Triage Rota” during release weeks and create “Top-20” knowledge articles.
  • Result: 30% reduction in aged tickets and a 0.3-point increase in CSAT scores.

An underrated law? Kidlin’s Law. That if you write down a problem clearly and specifically, you have already solved half of it. The act of clearly & specifically describing a problem on paper creates a deeper understanding of its components & makes it easier to find solutions.

Kidlin’s Law works because writing forces clarity, what feels overwhelming in your head becomes manageable on paper.

The Design Thinking framework offers a powerful, human-centered approach that aligns perfectly with the problem-solving journey, guiding teams from deep understanding to iterative testing of solutions.

Image generated using Gemini

Empathise – Understand users, their needs & pain points. Review data & identify problems. Collect feedback continuously. Tools: User Interviews, Observations, Personas, User Journey Maps, Role Plays.

Define – Clearly define the core problem, for whom & why. Write the problem statement.

Ex: We believe that by creating a voice app for x patients, we will reduce support calls and enable higher levels of adherence for a specific device.

Ideate – Generate as many creative ideas as possible. Tools: Brainstorming. Miro, Slido.

Prototype – Bring Ideas to life quickly. Get prototypes into users’ hands early, to test, learn & iterate. Tools: Paper Prototype/Wireframes, Lego, Clay.

Test – Observe real users interacting with the prototype. Understand their experiences & pain points to refine the solution.

Refs:

https://hbr.org/2017/06/how-you-define-the-problem-determines-whether-you-solve-it

https://x.com/bandanjot/status/1710190242488074535
https://medium.com/eightshapes-llc/how-to-build-a-problem-statement-d1f21713720b

https://www.instagram.com/reel/DRfHPS1gJvz/

https://www.instagram.com/reel/DRHYtSHjbV4/?igsh=cGJiZHFrOWUxdnRw

My Learning on Storytelling

“The most powerful person in the world is the storyteller.” ~ Steve Jobs

Storytelling is one of the most powerful forms of communication known to humanity. Weather giving a presentation, launching a product,  making a movie, or inspiring change, if we need to connect with the audience on a deeper and emotional level, we need to tell captivating stories.

Why Stories Matter?
Stories are more than mere communication tools. Storytelling provides a unique way to engage and resonate with people across generations. Stories are sticky and embeds  into our subconscious mind easily. Stories establish connections. Stories empathise. Stories evoke emotions. By crafting compelling stories, individuals and organizations can convey complex ideas, evoke emotions, drive action and transform the way we communicate, influence, and connect with others.

My Learnings & Lessons
In the realm of storytelling, few names resonate as profoundly as Steve Jobs, whose visionary approach not only revolutionized technology but also transformed the very essence of how stories are told. In “Creativity, Inc.,” Ed Catmull, the co-founder of Pixar Animation Studios, sheds light on Jobs’ remarkable ability to weave narratives that captivate and engage. Catmull delves into how Jobs’ intuitive understanding of storytelling played a pivotal role in shaping the successes of Pixar and Apple, illustrating that a compelling story is at the heart of every groundbreaking innovation. Pixar operated with the first principle “Story is the King” and reviewers of Toy Story talked mainly about the way Toy Story made them feel and not about the computer wizardry. Pixar’s effective storytelling has created blockbuster movies. Through the journey of Pixar and Apple’s triumphs, we uncover the principles of storytelling that can inspire creativity and drive success across industries.

The 3 Ps of Storytelling
Becoming a great storyteller involves mastering three key principles:

Passion: Your story must convey a sincere and passionate message, stripped of all unnecessary elements, focusing intensely on core ideas.
Point of View: Have a credible and relatable perspective. Answer the “so what” question by offering your audience a new way to look at familiar data, finding the human element that makes the story memorable.
Practice: Like renowned speakers who rehearse tirelessly, storytelling excellence requires rigorous preparation and an understanding of your narrative flow.

Elements of an Effective Story
When telling your story, remember these essentials:

  • Audience Engagement: Tailor your narrative to what resonates with your audience, understanding their worries, hopes, and motivations.
  • Emotional Connection: Use personal anecdotes to humanize your narrative and make it relatable.
  • Call to Action: Empower your audience to act by providing them with a clear direction grounded in a shared vision.
  • Humility and Honesty: Authentic stories often involve vulnerability, openness about failures, and a willingness to show growth.

Practicing and Perfecting Stories
Creating compelling stories is not just about telling them but about practicing and perfecting them. Workshops encourage using quick, informal conversations to shape stories, simplifying complex ideas into engaging, actionable narratives.

Visual and Digital Storytelling
With the rise of digital platforms, storytelling now extends beyond words into visuals and videos. Encouraging rich, sensory experiences in storytelling aligns with how platforms like Pixar and TED present their narratives, ensuring that they are not just informative but transformative.

Conclusion: Your Storytelling Snapshot
To master storytelling is to refine your ability to connect, inspire, and lead. Whether in crafting brand narratives or everyday communication, weaving stories that resonate emotionally ensures not just communication but connection. Remember, as you develop your storytelling skills, focus on authenticity, empathy, and relevance, making every story both a shared journey and a memorable venture.

Took down the below content, to refine. Please excuse…

My Learning on Presentations

A few years back, while preparing for an internal company presentation, I thought how to make the presentation exciting and useful? A few good presenters flashed in mind. They told stories, showed enthusiasm, had a sense of humour, followed some structure, used props and had a keen understanding of the audience’s needs. I also read how  Steve Jobs’  keynote presentations continue to attract thousands of views. Based on the learnings, here’s a three part guide to ensure your presentations not only inform but also entertain and inspire. Prepare, Practice and Present.

1. Prepare: Building Your Foundation

Start With the End in Mind
Before crafting your presentation, define the key message you want your audience to take away. This becomes your guiding star. Also consider if the topic is interesting. Will the audience care about the topic?
Ex: Steve Jobs often used “Twitter-friendly headlines”—concise, impactful phrases that encapsulated his message, such as “Apple reinvents the phone.”

Narrate with a Story
A compelling story forms the backbone of a great presentation. Before diving into the specifics of your slides, construct a narrative that weaves together your key points. As Steve Jobs famously demonstrated, storytelling is more impactful than a slew of statistics. Your story should have a clear unifying message that resonates with your audience even after the presentation concludes.

Structure Your Content
Organize your presentation into an easily followed structure. Consider a three-part format: introduction, challenge/resolution, and conclusion that would leave your audience with a clear takeaway message. This approach keeps the audience engaged and ensures your message flows naturally.

Keep It Simple
Avoid losing your audience with lengthy speeches or jargon-heavy language. Keep your language simple, clear, and direct so that it is easy to understand & remember. Your presentation should engage and stimulate your audience, pulling them into your narrative.

Write and Revise
Writing is a powerful tool. You’ll be able to organise and present at a much better level. Begin by drafting your presentation on paper, organizing your thoughts clearly. Integrate meaningful data and examples that support your story. Avoid clutter and aim for clarity and simplicity. A well-organized presentation aids in effective delivery.

2. Practice: Perfecting Your Delivery

Rehearse Relentlessly
Great presentations aren’t born overnight; they are the result of rigorous practice. Follow a structured approach:

  • 30 Hours on researching and refining your story.
  • 30 Hours on constructing simple, visual slides. (“A picture is worth 1,000 words.” Not only do we remember visual input better, but we also process visual information much much faster in the brain than we do text. Please refer the illustration below)
  • 30 Hours on rehearsing the delivery with a focus on clarity, pacing, tone of voice, posture, body language and facial expressions.
  • Speak clearly & slowly. Practice in front of a mirror, record yourself, rehearse in front of friends, seek feedback, refine and enhance. Practicing out loud, can help identify and edit any awkward phrasings or speed bumps.

Master Non-Verbal Communication
Audiences respond well to the physical energy and enthusiasm. Your body language is as crucial as your words. Maintain eye contact, use gestures to emphasize key points, and exhibit confident posture. Remember, relaxed and deliberate movements are more engaging than stiff or nervous gestures. If looking someone in the eye makes you uncomfortable, here’s another tip you can try: Look at a person’s forehead instead of directly in their eyes. Smile and nod as you speak to put your audience at ease. Avoid slouching, crossing your arms, having your hands in your pockets, or playing with your hair or clothes. For virtual presentations, make sure to look directly at your webcam. This will help the audience feel as if you’re looking at them, through the screen.

Simulate the Real Environment
Most presenters prepare by flipping through their slides quietly. That process won’t help you build the confidence you’ll need when you’re really standing and speaking in front of an audience. Conduct dress rehearsals in settings similar to your final presentation. Familiarize yourself with the equipments and room setup. This not only reduces technical glitches but also boosts your confidence. Jobs was legendary for his preparation and was even prepared for unexpected surprises. When he faced a technical glitch during the presentation, he casually laughed off the glitch, told a story, and got back to the presentation when his team resolved the issue. It is said, he would rehearse on stage for many hours over many weeks prior to the launch of a major product. He paid attention to every detail of every demo and every font on every slide, making suggestions and improvements. He even paid careful attention to the gestures he made with his hands at key moments, as well as the pace of his delivery. He picked up his vocal pace during some parts of a presentation and slowed down when he wanted the message to sink in. As a result the presentation was delivered flawlessly.

Positive Visualization
Calming your nerves by engaging in relaxation and visualization exercises like deep breathing, before stepping onto the stage can significantly reduce anxiety and enhance your confidence. Don’t worry about what could go wrong. Visualize yourself giving an awesome presentation. Try a power pose to improve your confidence. Anticipate and be prepared to answer audience questions. This mindset fosters a positive performance.

Ask yourself the following questions:

  • Am I being concise? Did I stick to the main points I need the audience to remember?
  • Is my tone conversational? Did I sound robotic or like I’m reading from a script? 
  • Did I use stories effectively, including relatable and specific examples to illustrate points?
  • Did I allow pauses in my delivery? 
  • Did I appear confident?
  • Did I practice making eye contact by addressing different locations around the room?

Being a great public speaker means displaying confidence. That almost always comes from being familiar with your content, speaking clearly, and learning how to tell a story that engages listeners. Expert speakers carefully, painstakingly plan, storyboard, script, design, and rehearse their presentations like an Oscar-winning Hollywood director prepares their film for the big screen.

Rehearse, Rehearse and Rehearse. Record & Review.

3. Present: Captivating Your Audience

Open with Impact
A well-crafted opening sets the tone for the rest of your presentation. You audience will come in a range of different moods. Begin your presentation with a strong, memorable opening— an icebreaker, bold statement, short video, relevant anecdote, story or comparison— to capture the audience’s attention and set the tone.

Engage with Stories and Analogies
Stories and analogies help the audience connect with your message on a personal level. They make complex ideas relatable and memorable. Steve Jobs, for instance, didn’t just introduce products—he told stories that highlighted their significance and innovation.

Humanise the Data
While revealing the iPod, Jobs didn’t talk about it’s storage or weight. He pulled out a device and said “1000 songs in your pocket.” Similarly while revealing the MacBook Air, he didn’t talk about it’s size. He pulled out the MacBook Air from a manila envelope, showing how thin it was. Simplifying concepts with analogies helps the audience understand and remember your message.

Be Concise and Enthusiastic
No matter the subject, a great speaker will use natural charisma, humour and language to convey their points and get the audience excited. Keep your message clear and your enthusiasm palpable. Use humor judiciously to make the session lively but ensure it aligns with your message. Audiences are more likely to engage when they sense your energy.
Ex: When Jobs introduced the MacBook Air, the slide had only one phrase, “There’s something in the air.”

Interactive Engagement
Encourage audience interaction through questions and polls. This breaks monotony and fosters participation. Be prepared to handle questions with grace and confidence, repeating them for clarity and responding thoughtfully. Audience can ask difficult questions! Don’t get defensive. Don’t rush to respond. Be polite and professional. If you are unsure about how to answer a question, you can say “That’s a good question. Let me think about that for a moment.” If a few seconds isn’t long enough to find a good response, you can say, “I might need to think on that some more. Can I get back to you?” 

Close with a Strong Takeaway
End your presentation on a high note. Summarize your key points, inspire with a memorable quote or idea, and leave your audience with a thought-provoking question to ponder.

Conclusion
Delivering an effective presentation is about creating a memorable experience for your audience. By intertwining thorough preparation, relentless practice, and dynamic presentation skills, you can captivate your audience, much like Steve Jobs, and leave a lasting impact.

PS: Thanks to my current & previous employers, for supporting my growth through valuable trainings. Thanks to ChatGPT for helping me finetune this post.

My Learning on Writing

When I draft emails, I always remember the below mnemonic, I read in a magazine.

The ABC of writing – Accuracy, Brevity & Clarity.

After joining work, I learnt a similar mnemonic: KiSSKeep it Short & Simple)
Then I found this essay Write Simply by Paul Graham. I learnt to write short & simple emails. But my blog posts are very lengthy. Gradually learning to make what I write short & simple.

My Learning from ‘We are LimITless’ – phase 2

Who is Elvis

The ones who shine a bit brighter, the ones who are maverick, the ones with lots of energy and charisma. 

Felt good to be part of a program “We are LimITless.” The phase-2 of the culture journey focused on building a culture of collaboration by expanding your network. Why do we need to expand our network?

Collaborating effectively and working well in a matrixed organisation is crucial to achieve collective goals and progress. When we only reach out to people we know, for advice & support, we are limiting ourselves to same team, same routine and missing out on the diversity of opinion & perspectives, thereby slowing down on innovation process. By expanding our networks within the company, we increase our exposure to fresh perspectives, new ideas, opportunities and insights, build new skills and grow our self-confidence.

Volunteered to be a culture influencer, running a few experiments with support of org’s toolkit. In one of the experiments, we nudged & reiterated the teams to try Diversity Collision.

A few more experiments were, networking at leisure, pair and share, scheduled networking, sense checking with someone before presentation or sending a mail, discover hidden value about a colleague, happy-to-help, mentor-mentee and crowdsourcing.

Below are a wealth of resources that will help you network better and collaborate. In case you do not have subscriptions to the respective publishers, you might be allowed to read 3-5 articles free, per month.

Why I linked December with Dessert?

When we end the meal with a dessert, the sweetness lingers on our tongue, for some more time. It feels satisfying. I had a terrible 2024 and wanted to end the last month of 2024, doing/learning something for the sake of fun. Somethings feel like therapy. I intentionally visited sweet shops & cafes to lift my mood. My wife learnt home baking of cakes & cookies and I feel thankful for that. Taking inspiration from this blog, casually clicked and shared random beautiful pics. Decided to watch one TED video on photography daily in the evening. Some were pleasing and some showed the difficulties/realities, as shared by photo journalists. The compilation of the talks are below. Also, below are a lot many resources, I found on the internet, which I plan watch later, at leisure. Happy video watching at leisure 🙂

nb: TED encourages sharing the talks, under Creative Commons license. Please refer TED Talks Usage Policy

A wealth of resources on photography, from the internet.

PS: I don’t aspire to be a professional photographer, but like to click random beautiful things that are pleasing to my eyes, using mobile phone. Thanks to my friend Ravisuriya, my school senior Balaji man & Ram, whom I met at Kabini, whose photographic works, I admire.

As we end 2024, I whole heartedly thank my family, friends & relatives, for all the support in times of extreme distress.

My Learning through GIG – Gamification

I had the privilege of being part of an internal GIG, which provides opportunities for employees to gain experience in different teams or business areas, outside of their day-to-day jobs, without moving role. I was hosted, part time by the UX team, to assist them in setting up a Center of Excellence (CoE) for Behavioural Design & Applied Psychology and, learn on the go. Thankful for the opportunity and thanks to Haydyn for hosting me and to my team members Miryam & Vaishnavi.

“Knowledge shared is knowledge squared.” Pleasure to journal my learnings here. This is the fifth post in the series “My Learning through GIG.”

Designed using Canva

References & a wealth of resources:
Jane McGonigal popularised Gamification through her TED Talk, “Gaming Can Make a Better World
The Octalysis Framework – The Power of Behavioral Science behind Gamification 
Five Psychological Principles Fueling Gamification : Articles – The Learning Guild
Understanding Gamification Series: Game Mechanics and Game Dynamics – Upshot.ai
Gamification: What It Is and How It Works (With 8 Examples) – Built In
12 Best Examples of Gamification Across Business Spheres
12 Examples of Gamification from the Top Mobile Apps in 2024
29 Successful Real-World Gamification Examples

My Learning through GIG – Habits

I had the privilege of being part of an internal GIG, which provides opportunities for employees to gain experience in different teams or business areas, outside of their day-to-day jobs, without moving role. I was hosted, part time by the UX team, to assist them in setting up a Center of Excellence (CoE) for Behavioural Design & Applied Psychology and, learn on the go. Thankful for the opportunity and thanks to Haydyn for hosting me and to my team members Miryam & Vaishnavi.

“Knowledge shared is knowledge squared.” Pleasure to journal my learnings here. This is the fourth post in the series “My Learning through GIG.”

Designed using Canva

Addendum:

References & a wealth of resources:

The Habit Loop: 5 Habit Triggers That Make New Behaviors Stick
How To Start New Habits That Actually Stick
What Does It Really Take to Build a New Habit?
The Simple Art of Creating Long-Lasting Habits | by Niklas Göke | Better Humans 
Habits Guide: How to Build Good Habits and Break Bad Ones 
How to Break Up with Your Bad Habits
How to stop Bad Habits
When Life Gets Busy, Focus on a Few Key Habits
Break Bad Habits with a Simple Checklist 
When Life Gets Busy, Focus on a Few Key Habits 
25 Best Habits to Have in Life | Entrepreneur
 11 Simple Health Habits Worth Adopting Into Your Life
21 Minute Habits That Can Boost Your Productivity by 100% – Calendar
Habit Formation | Psychology Today
Making health habitual: the psychology of ‘habit-formation’ and general practice – PMC
Understanding Habits and Why They are Important to our Health
4 Unknown Stages of Habit Formation
4 Ways to Quit Bad Habits Effectively
From Putting up Holiday Decorations Early to Practicing Gratitude, the Happiest People in the World Swear By These 30 Habits
The 80 Best Micro Habits to Change Your Life
50 Good Habits to Help Spur Your Mental Well-Being
101 Examples of Habits – Simplicable 

My Learning through GIG – Cognitive Biases

I had the privilege of being part of an internal GIG, which provides opportunities for employees to gain experience in different teams or business areas, outside of their day-to-day jobs, without moving role. I was hosted, part time by the UX team, to assist them in setting up a Center of Excellence (CoE) for Behavioural Design & Applied Psychology and, learn on the go. Thankful for the opportunity and thanks to Haydyn for hosting me and to my team members Miryam & Vaishnavi.

“Knowledge shared is knowledge squared.” Pleasure to journal my learnings here. This is the third post in the series “My Learning through GIG.”

Designed using Canva

References & a wealth of resources:

Cognitive Bias Codex – 180+ biases, designed by John Manoogian III

List of cognitive biases – Wikipedia 

Infographic: 50 Cognitive Biases in the Modern World 

What Is Cognitive Bias? 

Popular Books on Cognitive Biases

My Learning through GIG – Choice Architecture

I had the privilege of being part of an internal GIG, which provides opportunities for employees to gain experience in different teams or business areas, outside of their day-to-day jobs, without moving role. I was hosted, part time by the UX team, to assist them in setting up a Center of Excellence (CoE) for Behavioural Design & Applied Psychology and, learn on the go. Thankful for the opportunity and thanks to Haydyn for hosting me and to my team members Miryam & Vaishnavi.

“Knowledge shared is knowledge squared.” Pleasure to journal my learnings here. This is the second post in the series “My Learning through GIG.”

Designed using Canva

References: Wikipedia, Medium & Harvard.edu

Thanks to Ravi for reviewing the draft of this post 🙂

My Learning through GIG – The Nudge Theory

I had the privilege of being part of an internal GIG, which provides opportunities for employees to gain experience in different teams or business areas, outside of their day-to-day jobs, without moving role. I was hosted, part time by the UX team, to assist them in setting up a Center of Excellence (CoE) for Behavioural Design & Applied Psychology and, learn on the go. Thankful for the opportunity and thanks to Haydyn for hosting me and to my team members Miryam & Vaishnavi.

“Knowledge shared is knowledge squared.” Pleasure to journal my learnings here, with one topic per post.

Designed using Canva

My Learning on “A11y”

What does the term a11y mean?

a11y” is an abbreviation used for “accessibility,” the concept of whether a product or service can be used by everyone, even when those people’s abilities are limited in some way.

a11y is a numeronym, with 11 representing the count of letters between the first letter a and the last letter y. Similar numeronyms: “internationalization”, shortened to “i18n”, and “localization” which is substituted for “l10n”.

Understanding disabilities

Image source: http://www.unco.edu

Of late, I am passionate about user experience & design and as a tester, I got an opportunity to be part of an accessibility testing advocacy group at my organisation, which incited me to explore more on accessibility, attend virtual conferences, take up a certification and finally journal my learning here. 

The online course on Accessibility introduced the below video Timothy Nugent: The Game Changer, that gave me a new perspective and the need to support people with disabilities, with places and applications that are accessible. It is evident from the video, that an accessible environment and accessible learning opportunities, gave hope and life to the disabled veterans, who otherwise might have been confined to bed for life.

Designing for user with disabilities. Please click the image, to enlarge.

Assistive technologies to support people with disabilities

Examples of Assistive Technologies

Vision Impaired: Screen Readers, Optical Character Recognition, Magnifiers

Hearing Impaired: Cochlear Implants, Closed Captioning videos, Signages

Mobility Impaired: Powered Wheelchairs, Crutches, Special Mouse/Keyboard, Voice Recognition, Eye Tracking.

Stephen Hawking, the world-renowned theoretical physicist and cosmologist, had paralysis as a result of amyotrophic lateral sclerosis also known as Lou Gehrig’s Disease, but he was able to control his computer through cheek movements. In turn, his cheek movements triggered an infrared switch attached to his glasses that allowed him to select text characters on a screen in front of him which could then be rendered as text or digital speech output. 

Look at the world from a different perspective. What technology can do to improve the lives of 1.3 billion people? Please spend 2 minutes closing your eyes while you listen to it while experiencing the world as some experience life.

While the course content can be viewed for free, I have added more links that I referred to learn.


PS: Thanks to my colleague Yuliya, who shared a lot of information on this topic, about courses and relevant events. Also, thank my team members Nathan, Martha, Chandra, Sandhya, Abel, Liz & Carolina, whose contributions to the accessibility advocacy group, helped improve my knowledge.

Learning to keep my writing short & simple. Please excuse the lengthy post.

My Learning from the ‘Energy Grid’

We’re often told to manage our time. But managing our energy can be far more effective if we’re to fully engage with whatever we’re doing.

In line with the Great Place to Work philosophy, I had the privilege of being part of the team advocating the Energy Grid, based on the book ‘The Power of Full Engagement,’ by Jim Loehr & Tony Schwartz. Below is a summary of different energy zones:

Image source: Slideshare

Dr. Jim Loehr found that high‐performing athletes can consistently perform at a high level because they’ve developed the habit of going through rapid cycles of intense focus and relaxation.

“The richest, happiest and most productive lives are characterized by the ability to fully engage in the challenge at hand, but also to disengage periodically and seek renewal.” – Jim Loehr & Tony Schwartz

“Sadly, the need for recovery is often viewed as evidence of weakness rather than as an integral aspect of sustained performance. The result is that we give almost no attention to renewing and expanding our energy reserves, individually or organizationally.” – Jim Loehr & Tony Schwartz

“We must learn to establish stopping points in our days, inviolable times when we step off the track, cease processing information and shift our attention from achievement to restoration. Moore‐Ede calls this a ‘time cocoon.’” – Jim Loehr & Tony Schwartz

The key is to build a set of rapid recovery rituals into your day to restore your energy sources. You can execute the rituals in two scenarios:   

1. After 90 minutes of continuous focus on a task. 

2. Any time you start to feel slightly irritable. 

The four energy sources you need to restore are physical energy, emotional energy, mental energy, and spiritual energy. To help you build your rapid recovery rituals, here is a list of rapid recovery rituals:

  • To perform at our best we need to focus on managing our energy rather than our time.
  • Optimise quality and quantity of our energy in 4 areas: physical, emotional, mental, spiritual.
  • Energy reserves are not unlimited; recovery is integral to sustaining high performance.
  • We can take small steps to expand our capacity, to build new habits every day.

Physical – quantity of energy

– Derived by an interaction between oxygen and glucose. Fundamental source of fuel in life.

How do we get physical energy?

  • Patterns of our breathing
  • Food – empty stomach loses concentration. 
  • Sleep
  • Intermittent breaks
  • Level of our fitness

What is the physical activity we take for granted? Breathing. Breathing is a powerful tool of self-regulation.

What is the simplest antidote for anger and anxiety? Deep breaths.

To quickly restore physical energy,

  • Walk up a flight of stairs
  • Go for a jog around the block
  • Do a set of push‐ups
  • Brief exercises, oxygenates your cells and rejuvenates your brain.
  • Drink water. Profound impact on your physical energy because your brain and heart are made of almost 75% water. 

Follow some rituals like, journal writing, reading, sipping warm tea, bathing that could relax you and enable better focus.

Emotional – quality of energy

Manage emotions skillfully to attain positive energy and reach a pleasant zone.

Practice breathing exercises.

Express appreciation

Plan events with people you care about.

Strong work or personal relationship involves rhythmic movement between:

  • Giving and taking
  • Talking and listening
  • Valuing other person and feeling valued

Muscles for emotional energy are are self-confidence, self-control, interpersonal effectiveness, and empathy. Patience, openness, trust and joy also contribute.

Emotional muscles such as patience, empathy and confidence can be built like biceps and triceps by pushing past the limits followed by recovery.

To quickly restore emotional energy,

  • Text someone you enjoy spending time with to make plans for that evening (ex: going out for dinner with spouse).
  • Planning events with others creates a sense of anticipation and excitement you can carry into work session.
  • Another emotional boost is to give praise to others around you.

“Gallup found that the key drivers of productivity for employees include whether they feel cared for by a supervisor or someone at work; whether they have received recognition or praise during the past seven days; and whether someone at work regularly encourages their development.” – Jim Loehr & Tony Schwartz

Follow some rituals like, lunch in the garden, dance classes, gardening.

Mental – focus of energy

Find time away from distractions

Concentrate

Mental capacity is what we use to organize our lives and focus attention. To perform at our best we need to be able to sustain concentration and move flexibly between narrow and broad focus as situation requires. Maximum mental capacity is derived from a balance between spending and recovering mental energy. Engaging & disengaging, thinking & letting go, activity & rest.

Tools that help mental muscles,

  • Mental preparation
  • Visualization
  • Positive self-talk
  • Time management
  • Creativity

To quickly restore mental energy,

  • Go for a walk.
  • Listen to music.
  • Let go of what you are working on, and let mind wander. By letting mind wander, you let ideas related to work incubate in the sub‐conscious. When you return to work 10‐15 minutes later, you have a burst of creative energy.

“The highest form of creativity depends on a rhythmic movement between engagement and disengagement, thinking and letting go, activity and rest. Both sides of the equation are necessary, but neither is sufficient by itself.” – Jim Loehr & Tony Schwartz

Follow ritual like, sitting and writing perceived threats in a journal and recast them as opportunities. Consider worst case-scenarios and assess whether consequences are acceptable. Focus on aspects of life worthy of appreciation.

Spiritual – force of energy / energy grounded in purpose

A sense of meaning and purpose

Allocating time to what you deem important in your life 

Do what you do best & what you enjoy 

We become fully engaged when purpose is clear and aligns with our values.

Muscles for Spiritual energy are : Passion, Commitment, Integrity and Honesty.

To quickly restore spiritual energy,

  • Take out a piece of paper and write down answers to the questions: ‘How I want to be remembered?’ and ‘Who I want to help?’. Spiritual energy comes from thinking of things bigger than yourself. The greatest spiritual energy gains come from tapping into a sense of purpose. To tap into a sense of purpose: “We needed to stop asking about the meaning of life, and instead to think of ourselves as those who were being questioned by life—hourly and daily. Our answer must consist not in talk and meditation, but in right action and in right conduct.” – Jim Loehr & Tony Schwartz

Ritual: Mentally prepare for meetings by visualising self-giving feedback.

Did you know that the World Health Organisation acknowledged burnout as an official disease in April 2019?

Burnout Zone: Burnout comes about in three different ways:

1. Overload (traditional) burnout: 

  • Working harder and evermore frantically in search of success  
  • Willing to risk health and personal lives in pursuit of ambition
  • Coping by complaining

2. Under-challenge burnout:

  • Not feeling appreciated 
  • Boredom 
  • Lack of learning opportunities

3. Neglect burnout: 

  • Feeling helpless at work and lacking support 
  • Feeling incompetent or unable to keep up with demands 
  • Being passive and feeling demotivated

Survival Zone: In the survival zone, the energy in our body is not necessarily helpful. We become addicted to stress:

  • Loving firefighting or meeting last minute deadlines 
  • Working at a very fast pace without breaks 
  • Experiencing the ‘adrenaline high’ when stress hormones such as adrenaline and cortisol create a seductive rush  

We believe others will see us as more important because being busier and more stressed gives us status. But when we operate at high intensity for too long it’s hard to shift to another gear. We get stuck in overdrive and unable to turn off our engine. We become ‘adrenaline junkies’.

Performance Zone: This is the zone we are aiming to be in for some of the time

  • Look at some of the adjectives describing this state – challenged, proud and optimistic. Stressors have not disappeared, but with high energy and pleasant/positive emotion, we feel we can succeed. Stress is not an enemy, but the key to growth
  • We have a choice to perform optimally. To do this we must learn to set aside negative feelings by re-framing pressure so that instead of seeing it as a ‘threat’ we recognise it as a challenge. An ‘opportunity to grow’

Recovery Zone: To be in the Performance Zone, we must make sure we spend time in ‘recovery’. The balance between the expenditure of energy (stress) and the renewal of energy (recovery) is essential

Nature is rhythmic – night follows day, and we have changing seasons, cycles of the moon and tides. Our bodies too crave oscillation between challenge and relaxation. But the trap we can fall into is ‘effort addiction’. We don’t trust anything but effort — and lots of it!

By consciously deciding to enter the Recovery Zone we can change this. It doesn’t have to be for very long periods at a time – think of it as a refreshing break to energetically recharge. What can we do to get into the recovery zone? One person’s recovery zone is another person’s survival zone, but taking time out is essential for our wellbeing: 

  • Basic physical recovery requires good sleep, a balanced diet, sufficient water & regular exercise 
  • Anything that brings you joy and a feeling of relaxation helps 
  • Connecting with friends and family or spending quality quiet time with yourself is beneficial

Tips for Recovery

We need to balance stress & rest in order to sustain performance

  • The most effective breaks are RELAXING, SOCIAL, ACTIVE & NATURAL 
  • Exercise is a way to improve our mood, almost any kind of exercise between 7 to 75 minutes long seems able to provide a mood boost 
  • What we see and where we look can help us recover in our breaks > take a short walk look at the sky & anything natural around your OR simply play a video of waves  or the sky on your laptop
  • Improve your Heart Rate Variability > Try a Physiologic Sigh. Two breaths in through your nose one breath out of your mouth, 5 seconds per in/out breath 
  • Sleep is the foundation for sustainable performance. Improve your sleep by limiting caffeine and avoid after midday, avoid electronics 2 hours before bed, limit alcohol intake and ensure the room where you’re sleeping is dark and not too hot (~18C)

What will you do to maximise recovery?

Positive Conversations 

Things to consider when talking to your teams

Ask how people really are – be prepared, you don’t know what you might hear

Don’t react – just listen without judgement

Hold the space for someone to talk – this may be the first time they’ve said it out loud

Don’t jump in to fix things – what they need may not be what you think

Ask what support they need from you – everyone’s individual, don’t assume you know

Respect confidentiality – don’t damage the trust they have shown in you

Take a few minutes to write out your own rapid recovery rituals. Include physical, emotional, mental, and spiritual recovery components. 

Ask yourself, in the last week:

  • Which quadrant did I spend the most time in?  
  • What are you enjoying or missing?
  • Habits which are helpful to continue
  • Energy depleting habits which should be considered changing
  • What three goals can you set for next week to be at your best?
  • Who else can you speak to about where you are?

“Physical capacity is defined by quantity of energy. Emotional capacity is defined by quality of energy. Mental capacity is defined by focus of energy. Spiritual capacity is defined by force of energy.” – Jim Loehr & Tony Schwartz

Image source: Pinterest

Credits to senior leaders at my company, Stuart and Hari, who spearheaded this initiative and to my colleagues, Taj & Nachiket, for compiling the content and presenting to team members 🙂

NB: Much of my learnings shared here can be found freely on the internet. Knowledge shared is knowledge squared. I have provided references to the content and intend no infringement on the author’s work or copyright. Thanks to my organisation for such initiatives that enable it to be a great place to work.

References & more reading:

THE POWER OF FULL ENGAGEMENT by Jim Loehr and Tony Schwartz
The 4 Dimensions of Energy: Physical, Emotional, Mental and Spiritual – UpStartist
The Power Of Full Engagement
Manage Your Energy, Not Your Time
Productivity Game – Learn to Thrive 
Resilience Is About How You Recharge, Not How You Endure 
How Managers Can Prevent Their Teams from Burning Out 
Track Your Time for 30 Days. What You Learn Might Surprise You.
Productivity Is About Your Systems, Not Your People 
Today’s Most Critical Workplace Challenges Are About Systems 
Making Joy a Priority at Work 
What Makes Some People More Productive Than Others 
Manage Your Time & Energy
Manage Your Energy to Reduce Stress
Why Some People Get Burned Out and Others Don’t 
Want to Be Happier in 2023? Start Using These 7 Daily Habits
Get up from your desk and do these 8 nature activities to improve your mood, productivity and memory
A 3-Step Process to Break a Cycle of Frustration, Stress, and Fighting at Work
A Psychologist Suggests 3 Ways To Work Smarter, Not Harder 
The Benefits of Laughing in the Office

My Learning from ‘We are LimITless’

Who is Elvis

The ones who shine a bit brighter, the ones who are maverick, the ones with lots of energy and charisma. 

Felt good to be part of a program “We are LimITless,” that aimed to drive a positive work culture and run by  Upping Your Elvis, who have taken inspiration from Bono’s “Drop the Debt” campaign. The program consisted of a series of experiments spread over 5 weeks and aimed at creating a great workplace environment, by revisiting our beliefs, behaviours and actions through small, weekly experiments. At the start of each week, we were guided through a topic, by the trainers. During the week, we experimented around a topic. By the end of the week, the team shared stories on what we tried, what worked and what value it created.

Why experiments? “Disney’s chief imagineer brings in a real tiger and gets the boards approval to launch Animal Kingdom. You cannot engage in a culture journey by reading books. You need to try it yourself. Experimenting every week. Engaging in a more visual way at work. We can’t just change behaviour. We need to help change people’s beliefs. That will drive the behaviour change. Where do our beliefs come from? They come from experiences. If that was a positive belief, it will drive the behaviour. Negative beliefs will lead us to avoid those experiences. To create positive experiences, it is important for managers to role model it and lead it visibly.”

What will make these experiments work: 

  • Positivity
  • Have fun doing
  • Best strategy for survival is be part of a tribe. Chances are that you ll get support everyday. Our tribe is the people we work with everyday. We should belong.

Why are we doing this? “Our culture isn’t broken, or bad, we just want to make sure it’s the best it can be. We want our people to jump out of bed loving what they do and loving who they are. We want them to be energised and excited about the impact they create, we want them to use their unique talents on what really counts and we want them to enjoy the ride. To make such a transformation happen we can’t just tell people what to do, we need them to try things out and see what works for them, and to do that at scale they need to be simple to do and adopt. We need your help to make them live and breathe within your teams.” 

Here is the summary of my learning:

Culture Experiment 1  – TIME

How to use your time better? Saying NO to certain things and FOCUS on what counts. 

Start your day clear on your ‘Big Thing’ – What’s important? What’s your priority for the day?

We spend most part of our lives on auto-pilot. i.e using habits and routines to steer our behaviour. How do I spend my time today on the most important thing that’s going to create most important impact in my life? Simple way is to make sure we start your day with clarity. Clarity with “What is your big thing?” Singular focus on one thing, that when you achieve that day, then you can call it a meaningful day.

  • Big thing could be an email you have to write, a project deliverable, a conversation
  • Can we have 10 big things? No. Focus on one that will have a meaningful impact.
  • When you wake up and before you turn on any tech, when the mind is pure, identify your big thing,
  • What is my big thing for today? Coffee, walking, journaling.
  • Before you get to work and the busyness takes over, have clarity on what your big thing is?
  • We only have 90-120 mins of deep focus. If we get our big thing then we can focus

Zone your day to use your energy. Identify your ‘Sweet Spot’ to optimise energy and focus – the moment in the day that you are at your best for the task.

Manage your time and create space for your big thing. Practice saying one polite ‘No’ a day

If we say yes to too many things, we cant make space for what is important. We need to get better at saying No

What are the reasons people say yes, when you shouldn’t? Ex: People pleasing, easier to accept than to question, fear of missing out, trying to be aware of the pulse of the business, hierarchy…etc.

If invited for meetings where you are not clear on the purpose/agenda or feel you won’t be required there, challenge respectfully like those in the examples below:

  • Please can you help me understand the meeting objectives, so I can understand if I’m the best person to support progress on this initiative?
  • Once you’ve got clarification on the agenda, if appropriate try something like ‘You’ve already got XX from my team in the meeting, who can cover that topic and update me later’
  • I’m experimenting with how I manage my meetings. Can I ask what is expected of me at the meeting so I can come prepared?
  • Based on the agenda, I am not sure that I will add any value by attending this meeting, please let me know if you feel differently or if there are other ways I can support
  • I think we could approach this in a different way, other than a meeting (For example: Why don’t I send a quick video summary of my thoughts)

Culture Experiment 2  – How to make our meetings count

What % of your week is spent in meetings? 75% on an average. It’s a lot of time. What % of those meetings fill your soul with joy?

Take time to get the Set-up right

  • Get clarity on the Why?
  • What is the purpose of this meeting?
  • What does success look like?
  • How do you want people to be?
  • Do you want to be positive and suspend judgement?
  • Do you want it to be more quiet?
  • Do you want it to be more analytical?
  • Do you want to get rid of tech distraction?

Meetings should be:

  • Energetic
  • Collaborative
  • Creative
  • Impactful
  • Enjoyable

How can we make meetings better?

  • Bring energy. Energy is everything in meetings. At the the start of the meeting you have the perfect opportunity to reset. It could be a physical activity. It could just be an opening question.
  • Positivity will take you to somewhere new and different
  • Have fun
  • Create a relaxed environment
  • Connect with each other
  • Break the ice instead of a serious atmosphere

If we get the start of the meeting working well, then we are getting people lined up to do brilliant work.

Good meetings

  • Set-up – Get it right
  • Time – start promptly. Allow breaks between meetings. Ex. Schedule for 20 or 25 mins rather than 30 mins. 
  • Facilitator – great meetings have facilitators. Mix facilitators up.
  • Size – small is beautiful. Consider your meeting size.
  • Don’t sit silently in bad meetings.

Create space by playing with meeting times. We experimented with shrinking the 30 mins meeting to 20 mins and it worked. Most meetings in the org are now scheduled for 20 or 25 mins leaving some break time in case the participants have another meetings to attend. We experimented with advising virtual participants to be on the camera and their focus/attention improved a lot.

Culture Experiment 3 – Feedback and Growth

How do you demand feedback, so that you can learn and grow beautifully everyday?

How to make sure the feedback you receive is useful? Ask for (& give) structured feedback any time you try something new or different:

  1. FACTS – What are the facts / what did they observe?
  2. THINK – How did they interpret what you did / what did it make them think?
  3. FEEL – How did it make them feel?

 Make feedback part of your everyday:

  • Get feedback in the moment
  • Ask for it directly: Face-to-face, video or phone, not email
  • Ask people what was great? (don’t go straight to what we can improve)
  • Ask what can I/we do even better?
  • Make sure the feedback is useful by using Facts/Think/Feel
  • For an added bonus, land some compliments & positive comments.
  • The best leaders are always asking what  they do brilliantly and what they can do even better

In the breakout sessions, we played “Getting the energy right” exercise. Love bombs: tell breakout partner what you love / appreciate / value about them 🙂

PS:

  • This week, start each day with that singular focus, what is the most important thing today?
  • Zone your day so that the big thing is in the right space.
  • Say no to some things so as to create space for the important.
  • Do something you are passionate about daily.
  • First impressions go a long way.
  • Be the person who radiates positivity.
  • Focus with your team – learn together and support each other.
  • If we want our team to embrace change, we need to help them with their confidence. What do they do brilliantly? “So, just to illustrate, when I was writing the book called Wake up, we challenged the people through a psychological magazine: Grab one person per day in the pub, and tell them what you love about them. This is the best thing that happened this year. If you are nice to people they are nice to you. In a pub if you are looking for bad things, you can find a lot, like people stealing steaks, drinking on the job. But when you start to look for the good, it is equally abundant. When you spot the good, you behave as if people are good, they feel it and they elevate their performance. Virtuous cycle. Everybody gets better everyday. Just spend some time appreciating people around you. People will be Primed to see more rainbows.”
  • Where do you get the best ideas? In bed, walking, exercising, casual chats.  If we want to learn well, we need the thinking from the conscious brain and also the feeling from the subconscious brian. Walk and talk about your experiments. As you walk and talk you get clearer insights from your subconscious. We used https://www.talkitout.app/
  • Appreciations and love bombs are warm-ups.
  • Move to a place where you are looking at you own growth and development and the only way to do that is by demanding feedback of yourself.
  • Be a curious. Be bold. Be a champion for positive change. 
  • Experiment. And most of all have fun along the way.
  • Be more agile, collaborative and inclusive.
  • Better energy, better impact. When you get the energy right, life is easy and fun,
  • Find your own inner Elvis, be the best version of you. We can all be that person 🙂

NB: Much of my learnings shared here can be found on Upping Your Elvis and their blog. Knowledge shared is knowledge squared. I intend no infringement on their work or copyright. Thanks to my organisation for such initiatives that enable it to be a great place to work.

Click & expand for references & more resources

Upping Your Elvis 
https://uppingyourelvis.thinkific.com
Compressing your team’s work days to six hours could be possible with a little prioritizing, cutting, automating, and testing.
The Case for the 6-Hour Workday 
Meeting Overload Is a Fixable Problem
How to (politely) turn down requests for things that aren’t worth your time:
9 Ways to Say No to Busywork and Unrealistic Deadlines 
Impact of Meetings on our Brains
The Most Powerful Productivity Tool 
How Managers Can Make Feedback a Team Habit 

My journey, understanding Diversity, Equity & Inclusion

Image source: http://www.un.org

In December 2002, the United Nations General Assembly declared May 21 as the World Day for Cultural Diversity for Dialogue and Development, to help communities understand the value and richness of cultural diversity, learn how to be inclusive, live together in harmony and achieve prosperity in a sustainable way.

I have been an Inclusion & Diversity champion at my organisation, took part in the “Power of Diversity” week celebrations every year, explored on this topic, out of personal interest and wanted to journal a few of my learnings over the last few years.

My understanding of diversity during my young age was through the school textbook lesson “Unity in Diversity.” During the initial years of my career, I thought it was all about having an inclusive environment for people from various cultures and also for people with disabilities. The companies I worked with over the last few years, made conscious efforts to create awareness on how to appreciate Diversity and be Inclusive of people from various cultures, social status, people with disabilities, people from LGBTQIA+ community, different generations and other diverse backgrounds. These efforts have helped me better understand what Diversity, Equity, Inclusion and Belonging means,  enabling me to create psychological safety, inclusive environment, and appreciate people from diverse backgrounds, for who they are.

Diversity: The presence of differences within a given setting. Each individual is unique. In the workplace, that can mean differences in race, ethnicity, gender, gender identity, sexual orientation, age and socioeconomic class.  It can also refer to differences in physical ability, veteran status, whether or not you have kids — all of those are components of diversity. When we think of diversity in the workplace, we often think of physical, visible differences. However, it’s important to be mindful of diversity of thought. “From a business standpoint, different perspectives directly influence a product — how it’s made, who it serves, how it functions and so on. More perspectives make for a better product.” People from diverse backgrounds with varying life experiences can thrive personally and professionally.

Equity: The act of ensuring that processes and programs are impartial, fair and provide equal possible outcomes for every individual. Equity takes into account the fact that not everybody is starting at the same level.

Inclusion: Attitudes and behaviours that create a place where people of diverse backgrounds and perspectives feel a sense of belonging. This means that everyone feels comfortable and supported by the organization when it comes to being their authentic selves. In a truly inclusive environment, everyone is valued, welcomed and appreciated, for who they are.

Diversity

Browsing the internet on diversity, I understand that three-quarters of the world’s major conflicts have a cultural dimension. Helping people understand and accept different cultures and creating an inclusive mindset is necessary for peace, stability and sustainable development.

“Just as natural diversity is vital to sustain ecosystems, cultural diversity is the lifeblood of vibrant societies. Cultural diversity provides fresh ideas and perspectives that enrich our lives in countless ways, allowing us all to grow and thrive together. A culturally diverse classroom is not only more inclusive, it boosts student learning and achievement. A culturally diverse workplace is not only more innovative, it is also more productive and economically profitable.” – Irina Bokova, Director General – UNESCO

A few things I learned during the “Power of Diversity” week celebrations: 

One of the wonderful talks I had listened to was by Frans Johansson, in the year 2020, where he spoke on how the Medici family funded people from diverse backgrounds, which accidently led to the Renaissance. The speaker uses the Medici effect as a metaphor for teams to flourish, by deliberately bringing different cultures together in order to create more productivity through the intersection of different ideas, experiences, backgrounds and beliefs.

Nurturing Diversity of Thoughts – Dr Aarti Ramasami

  • Organization as network of conversations. What are the conversations you are having/encouraging?
  • Leveraging Polarities. How do you find synergies in differences?

Inclusion in Action – Rafal Ohme

  • New skills for the hybrid world: Ability to Adapt (agility), Social, Emotional & Technological skills.
  • Emotional Intelligence is a feature the AI will not have.
  • Mirror neurons – helps to feel the emotions of others and sense their intentions.
  • Loneliness & depression would be the most important threat in the digital world.
  • Reward yourself as often as possible.
  • Socialise. Wait for no occasion to celebrate. In a few cultures, people don’t wait for an occasion. They meet in the middle of the week to have dinner together. 
  • Life policy – social relationships will support, motivate and make you happy.
  • Physical proximity becomes a privilege in a hybrid world. Dining together at work would become a privilege. Oxytocin reduces cortisol levels. Gives enormous pleasure. It enhances immunological systems.
  • “Social people, who meet regularly in a regular group, even to eat together and gossip, have a better chance of living longer than those who quit smoking, lose weight or exercise regularly” – Susan Pinker, The Village Effect

Using the Power of Diversity to Drive Innovation – Navi Radjou

Congruence – Alignment to harmony. Does your workforce diversity reflect growing market diversity.

Best Practice #1: Create change agents to shift culture on all levels.

Ref: Chevron Partners with Catalyst to Advance Gender Equality 

Best Practice #2: Reframe what you unconsciously perceive as weakness in others as super strengths.

Ref: Neurodiverse Like Me. How SAP’s Autism at Work program helped… | by Carrie Hall 

Best Practice #3: Create communities of passion that unites diverse people based on shared interests.

Ex: Communities of Passion at the design company, Frog.

Slides from Deloitte Insights, referenced by the speaker.

 Acting on Inclusion – Arriving At A Place Of Belonging – Dr Curtis Odom.

  • Think of your employees as people first. They should feel a sense of belonging.
  • People struggle with “speak up” because people struggle with feeling uncomfortable.
  • The tell-tale sign: when the most vocal people become silent.
  • Inclusion is a behaviour. Cultivate a culture of inclusion.
  • Create a culture of belonging.
  • Leaders are the culture.
  • “Belonging requires the safety to believe that, “I matter.” To matter, we must know that our mistakes, our misconceptions, and our misgivings have room for grace. I believe that grace is one of the most powerful tools a leader can have.”
  • A tender heart and a compassionate disposition can also make a great leader.
  • Micro Affirm
    • Bring people into conversation
    • Ask for their opinion
    • Recognize their achievements and vocalize
    • Take personal interest in someone’s personal life
    • And most importantly, be an ally when you see others being treated unfairly
    • Reverse mentoring as a tool . Listen to people. Ask questions. Be curious. 

Provide psychological safety, give credit, find the gaps, provide wellbeing support. Foster an environment where everyone can ‘Speak Up’ and speak their minds

“Psychological safety in the workplace means that every single person in an organisation is able to bring their whole self to work. No hiding, no censoring and no pretending to be someone else. From this space, people communicate and collaborate effectively, and a culture of curiosity and creativity is cultivated.” – Gina Battye, Consultant & Trainer.

In this short article Mike Robbins explains, how a lack of “…psychological safety makes it difficult for the group or company to thrive and perform at their highest level because people are holding back some of who they really are.” If I feel included, I feel welcomed. I can be me and bring the best everyday.

Also had the opportunity to listen to Mr. Siddharth Jayakumar. Couldn’t compile the notes. You can listen to his talks here: http://siddharthjayakumar.com/about-siddharth

Recognizing Privilege – Social Inequalities Explained in a $100 Race 

‘Working hard’ doesn’t necessarily mean that you don’t also benefit from privilege afforded by race, gender, economic wealth, education, access to healthcare – the most effective way to address it, is to recognise that it exists!

  • Privilege is not the suggestion that a person has never struggled and that everything they have accomplished is unearned. Instead, privilege should be viewed as a built-in advantage, separate from one’s level of income or effort.
  • Privilege is greater access to social power and resources available to some people because of their social group membership; an advantage, or immunity granted to or enjoyed above other groups. It is often invisible to those who have it.

“Privilege isn’t about what you’ve gone through, it’s about what you haven’t had to go through.” Janaya Khan, Co-founder of BLM Toronto

Most of us have some form of privilege. We can all, in one way or another, step up as an ally to someone else.

Being an Ally

An Ally is an individual who speaks out and stands up for a person or group that is targeted and discriminated against. An Ally works to end oppression by supporting and advocating for people who are stigmatised, discriminated against or treated unfairly.

Allies may come from dominant or majority groups or from other oppressed groups and still use their sphere of influence to effect positive change for others. Regardless of background or motivation, all allies are united by the common belief that everyone deserves equal treatment.

At its highest point, inclusion is expressed as feeling confident and inspired.”

Characteristics of the emerging generations and generational differences. Source: https://mccrindle.com.au

During the celebration of World Day for Cultural Diversity, at office, colleagues from across the world shared their cultural uniqueness, festivals, customs, traditions, attire, food, language, music, sports…etc., which was all a sheer pleasure to read. I wanted to present one story that I cherished the most: 

“The culture of respect is one of the most important values in Japanese society. It is reflected in Japanese language, manners and customs. We have a national holiday called “Respect for the aged day” in September, to honour elderly people. Many people send gifts to grandparents, and sometimes elder people in the community to show respect and wish for long and healthy life.” – from a fellow colleague. 

Before closing, I also wanted to share my cultural story. Born in an agricultural family, I have had a very humble beginning and spent my childhood in a village in Tamil Nadu, India. We speak Tamil and the customary attire for us are the Pudavai, Veshti, and Sattai. We eat rice-based foods. The breakfast most farmers in our locality had was predominantly the Palaya Soru (fermented rice from the previous days left over) and occasionally Upma, Idli or Dosai. We also have a local signature dish called Arisiyum Paruppum Saadham (Ariseem Paruppu). The important festivals we celebrate at home are Pongal (farmers thanking the God after the harvest), Deepavali (festivals of lights, celebrating the defeating of demons) and the local village festivals.

I was lucky enough to clear an entrance test, was granted scholarship and studied from class 6 to class 12, in a military public school and hence am a beneficiary of Equity & Social Justice. The good education I received also created better opportunities later in life, which has been a Privilege. Also, having good friends & relatives, whose support helped me come out of turbulent times is a Privilege. Gratitude 🙂

******

Here are a few simple things that YOU can personally do to celebrate the World Day for Cultural Diversity for Dialogue and Development:

  1. Visit an art exhibit or a museum dedicated to other cultures
  2. Learn about another religion
  3. Plan an international movie night
  4. Listen to a musical tradition from a different culture
  5. Play a sport related to a different culture
  6. Invite a friend over and cook traditional food
  7. Learn about traditional celebrations from other cultures
  8. Volunteer with an organization working for diversity and inclusion
  9. Learn another language
  10. Spread the word around you, family, friends and invite people from a different culture to share your customs.

Book Recommendations:

References & a wealth of resources:

Diversity, Equity, and Inclusion Glossary 

List of Cognitive Biases – Wikipedia 

World Day for Cultural Diversity for Dialogue and Development – UN 

World Day for Cultural Diversity for Dialogue and Development – Wikipedia

Keri Norris: Hiding in Plain Sight: What’s Missing in Health Equity | TED Talk 

Diversity and Inclusion – HBR

DEI Gets Real – HBR 

Do Your Employees Feel Respected? – HBR

5 Terms You Should Learn to Become a Better Ally – HBR 

Be a Better Ally 

Melinda Briana Epler: 3 ways to be a better ally in the workplace | TED Talk 

Allyship: What It Means to Be an Ally in Social Work 

The Ally Nudge

How to Be a Mental Health Ally – HBR

A blueprint for diversity in the workplace | TED Talks 

Peggy McIntosh: How to recognize your white privilege — and use it to fight inequality | TED Talk

What is “normal” and what is “different”? | TED Talk 

Emily Quinn: The way we think about biological sex is wrong | TED Talk 

UNESCO and Sustainable Development Goals

How diversity, equity, and inclusion (DE&I) matter | McKinsey 

The diversity and inclusion revolution: Eight powerful truths Deloitte Review, issue 22 

The Genderbread Person

Stories – Gender Spectrum 

Sex Redefined: The Idea of 2 Sexes Is Overly Simplistic – Scientific American

Workforce DEI: 12 Steps Every Company Should Take 

What Does Diversity, Equity and Inclusion (DEI) Mean in the Workplace? 

How To Create Belonging In The Workplace Without Undermining Diversity 

Bring Your Whole Self To Work

She Coined the Term ‘Intersectionality’ Over 30 Years Ago. Here’s What It Means to Her Today

How science is helping us understand gender 

Kimberlé Crenshaw on What Intersectionality Means Today | Time

Kimberlé Crenshaw and Lady Phyll Talk Intersectionality, Solidarity, and Self-Care — UKBP 

The Digital Teacher: Schools : Let’s talk about Cultural Diversity for Dialogue and Development 

Understanding Non-Binary People: How to Be Respectful and Supportive | National Center for Transgender Equality 

 Should You Put Pronouns In Email Signatures And Social Media Bios?

Why I Put Pronouns on my Email Signature?

100 Powerful Diversity And Inclusion Quotes for a Stronger Company Culture 

How Diversity of Thought Can Fit into Your DEI Strategy 

Hiding in Plain Sight: What’s Missing in Health Equity | Keri Norris | TEDxEmory 

Keri Norris: Hiding in Plain Sight: What’s Missing in Health Equity | TED Talk 

Melinda Briana Epler: 3 ways to be a better ally in the workplace | TED Talk

Be Kind, Be Inclusive, Be an Ally, Create a Safe Space 🙂

Addendum:

June – the Pride Month brings us an opportunity to educate ourselves, empathize, be an Ally, and be kinder to all.

July – the Disability Pride Month, celebrates disabled persons embracing their disabilities as integral parts of who they are, reclaiming visibility in public and interacting fully with their disabilities out in the open, and rejecting shame and internalized ableism. AmeriDisability describes Disability Pride as “accepting and honoring each person’s uniqueness and seeing it as a natural and beautiful part of human diversity” and connects it to the larger movement for disability justice.

A few more notes from the Power of Diversity events of 2022:

Health Equity –  everyone has fair opportunity to be healthy.

Bias can be a big barrier to inclusion.

Supplier diversity programs open doors, creates socio-economic impact with a fairer economy and fairer distribution of wealth, by maximising opportunities to the less privileged or businesses owned by under represented population. IMPACT: Creates a positive chain reaction. Improves the entire community that was disadvantaged.

Being inclusive is embracing everyone. When everyone is included, everyone wins.

We need equity because not everyone is starting at the same point in life. Some people cant use stairs and need some equitable access. Accessibility.

Equity means widening the gate not lowering the bar. Equity is not reverse discrimination.